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freight forwarder traits

Top 6 Qualities To Look For In A Freight Forwarder

Decisions can shape your now and future. There are many options when it comes to freight forwarding companies especially now that shipping fuels global supply chains. Needless to say, there isn’t a shortage of freight forwarders for your local and international shipping needs.

You can’t just settle with anything available on the racks – you have to decide and partner up with a freight forwarder that matches your shipping goals.

So, it’s vital now more than ever to be able to pick the best freight forwarder that can take your business or personal shipping needs to the next level. With how e-commerce is soaring, your business largely depends on this.

You can’t deter success with the wrong choice of freight forwarders. There are qualities or traits that you would need to watch out for when looking for the perfect freight forwarder to get your business moving like clockwork.

High Level of Organization

You cannot afford lapses or inconsistencies in the logistics management and shipping process. Look for a freight forwarder that is highly dedicated and organized in day-to-day operations and documentation.

Following standard operating protocols is important to keep freight or shipping processes streamlined and liquid.

Having an organized freight forwarder to back you up will help you eliminate unnecessary costs for wrong deliveries or delays and other errors in processing which can take up so much of your time and resources.

Experienced and Reliable Freight and Logistics Solutions

Professional freight forwarders are highly accredited, professional, and experienced in the field. This means you are dealing with experts with superior industry knowledge and skills to handle freight or shipping for your business.

You won’t have to deal with guesswork because freight specialists can get everything rolled out for you. You have to set the bar higher for freight and get the most of their services to manage warehousing, customs, insurance, and delivery.

Streamlined Handling, Storage, Packaging, and Shipping Process

It has to be a total package! Look for a freight forwarding company that can provide your business top-notch logistics solutions. Your freight forwarder should match your shipping needs and requirements.

When shopping around for a freight forwarder, be mindful of the little details and ask specifically about the range of services they offer clients. Freight forwarding services would cover the following:

  • Inventory Management
  • Packing and Storage
  • Freight Consolidation
  • Documentation (Import and Export)
  • Real-time Tracking of Transportation or Shipping
  • Negotiations in line with Freight Charges
  • Customs Clearance
  • Setting Up Booking for Cargo Space

A good freight forwarder would look specifically into your budget and requirement before booking you with the appropriate freight shipping mode – inland freight/trucking, air freight, or sea freight.

It is very important that a freight forwarder knows how to manage different types of products or goods for shipping and ensure that these are safely stored and packaged to avoid losses or damages.

Look For Competitive Rates

Do not always jump into the cheapest offer around – because you might always get what you pay for.  There are a number of freight forwarding companies that you can get at cheaper rates but could have hidden fees.

Don’t get too excited when you are offered low rates because you might actually be risking the quality and reliability of your shipments in the effort to save a couple of bucks. It might not be worth it after all.

The best way to create that win-win arrangement is to look for a freight forwarder that has reasonable rates in combination with excellent freight and logistics services.

You have to get a good balance of both and also ask around for bonuses or discounts that you can take advantage of when dealing with a freight forwarder.

Dynamic and Personalized Customer Service

Communication is a critical component of getting a partnership started with a freight forwarder. Are they able to respond effectively to the little details or tough questions you might have?

Having a personalized customer service speak volumes of how a freight forwarder values their customers. This is one of the important considerations to focus on when trying to decide on the right freight forwarder for you.

Extensive Network

A strong and reliable network is very important for freight forwarders. Having an extensive and robust network helps provide a seamless and affordable shipping experience for you and your buyers.

Freight forwarders that have a vast and solid network help with your international shipping needs because they can provide you the best rates, flexibility, speed, and transparency of services with the right technology in place.

The best freight forwarder should be equipped with the right people, system, and technology to keep a smooth transportation or shipping flow of goods to suit your local and international delivery needs.

You have to partner up with a freight company that is a forward-thinker and values people or customer experience on top of everything else.

Zip logistics has an intuitive and intelligent system in place to provide you smart and innovative freight forwarding solutions that will help you to quickly pivot your business so you get to be on top of every client’s list.