Tag Archives: digital transformation

digital freight forwarder

Are You Up For A Digital Transformation? A Freight Forwarder Makeover

People are either smitten by digital transformation or intimidated by it. Well, the first rule to success is to never fear failure.

Digital freight forwarders have become one of the most sought-after topics today because that digital makeover certainly spells the huge difference between just settling for that standard pie and grabbing more leverage in the industry.

If you have been around for so long, you would know that your edge in this digital age is your cunning agility and resilience to change. Digital trends call for digital makeovers. This is practically the reason why many freight forwarders invest heavily in digital transformation and technologies.

Some have become successful; others failed. However, for a business that seeks longevity in the industry, you would have to create a cultural change to bolster digital transformation.

You should know how it pays to get out of your comfort zone and challenge the status quo. In fact, you should actually be comfortable with the idea of failure to give more room for success.

Embracing digital transformation increases or enhances your delivery of value to your clients. It is imperative for any business or freight forwarders to transform into a digital business to better serve customers.

What Does Digital Transformation Mean for Your Business?

If you are into freight forwarding such as Zip Logistics, you would know that integrating and adapting digital technologies into different areas of your business is critical today if you want your business to thrive and be successful.

Freight forwarding tools can improve on areas such as providing real-time tracking and also instant quotes. With these advanced and digital tools, we are able to create new business models and processes to provide better products and services for our customers.

Stepping up your game means you have to transform your business into a digital platform. This is how you keep up and get ahead of your competition in the freight forwarding industry.

Getting Around the Challenges to Freight Digital Transformation

Every brand or company go through transformations to improve productivity and also to enhance visibility and efficiency in freight services. This is for the purpose of actually living up to the expectations of our customers.

Client connection is very important for any freight forwarding business. Digitizing our business speeds up and streamlined our processes. Challenges or hindrances to digital transformation are inevitable but these can be managed.

Challenging Resistance

There is always a degree of resistance (internal and external) to change. Humans are said to be creatures formed by habit. Well, this means you would often resist change or anything that requires you to go out of your comfort zone.

Sticking to old methods may be effective but you could be missing out on advanced tools and strategies that can actually move your business from just so-so to awesome! Daring to explore and to learn new tricks and tools of the trade is the best way to actually gain that edge in this digital universe.

Conflict of Interest

There might be some inefficiency in terms of communication or transparency in a company. If some department might be in conflict with the belief or a proposed change then this could pose some trouble in paradise.

However, as an organization, though conflicts arise, a common goal will keep your company’s eye on the goal. Transformations can be scary but for those who have the right mindset – fear is never an obstacle to success.

Seeing Threats as Opportunities

Collaborations or even new business opportunities would come in the shape of threats. However, working with startups can actually benefit your business in many ways. The flexibility and agility of these startups would actually help you gain pace.

Transforming into a digital freight forwarding business is easy when you get to work with startups that are daring and flexible in trying out new technologies and methods. It’s the diversity that can help you gain momentum to ride the wave of this digital trend.

Transforming digitally is a massive move. Digital change efforts must be evaluated in the lens of a portfolio view and not just a one-time project or undertaking. Digital transformation is necessary for a freight forwarding business to get ahead of the game.

These speedy transformers around could be intimidating but success isn’t just for the fastest. Implementing the technology just gets your feet on the door but it’s the key performance indicators and customer insights or experience that would matter overall.